Privacy policy

This privacy policy applies to the website at lapsedesk.com, the book-owner application, and the client application. LapseDesk is operated by Enmirth, a personal information controller in the Philippines, and is subject to the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

We don’t charge your clients. Amounts due are paid wherever the book owner instructs, not through LapseDesk.

Personal information we collect

From book owners: account details, book pages, dues, and records necessary to bill a plan. We do not receive full payment-card numbers or e-wallet credentials.

From clients: verified email address, optional telephone number and name, responses to invites, I’ve paid confirmations (including an optional receipt image), and reminder preferences.

We also retain information necessary to operate and secure the service, including sessions, operational logs, and records of stop, block, report, attestation, and acceptance of the Terms of Service. We do not store payment-card numbers, CVV, banking passwords, or one-time passcodes.

Purpose of processing

Personal information is processed to provide accounts and books, to send reminders a client has agreed to receive, to permit payment confirmation, to bill book owners, to investigate reports, to enforce the Terms of Service, to understand aggregate use of the website and applications (page views and feature totals such as invites accepted or payments confirmed, not profiles of individuals), and to protect the service, including by warning, blocking, or suspending an account. We do not sell personal information. We do not use client information to advertise other products.

Disclosure

A book owner may access personal information only of clients who have joined that person’s books. A client may not access information of other clients. Names and logos on a book mini page are public. Receipts are disclosed only to the client who submitted them and to the book owner for that book.

If you block or report, the book owner is shown No longer available or Invite not accepted, and is not informed that a report was made. Reports are retained after unblock and may be used to warn, block, or suspend an account. Unblock does not restore membership; a new invite is required. We may disclose personal information where required by law or to protect users of the service.

Third parties

Personal information may be processed by third-party service providers on our behalf, including for hosting, storage, messaging, and plan billing. Such providers receive only what is necessary for the contracted purpose. Some processing may take place outside the Philippines.

Messages

A client may change reminder preferences after joining. You can stop reminder emails from this book in settings. Messages may also be stopped on the stop-messages page without use of the application. Stopping messages does not constitute deletion of the account.

Cookies

We use cookies and similar technologies as necessary to maintain a signed-in session. We do not use cookies for advertising.

We collect aggregate website and application usage statistics through our hosting provider (Vercel Web Analytics), including page views and named feature events (for example book created, payment submitted). Those statistics are not used to identify you or to build a profile of your activity across other sites. They help us see which pages and features are used, in totals, so we can keep the product working.

Retention

Account and book records are retained while the account remains open and for a reasonable period thereafter to complete a deletion request. Client accounts that stay unused for about two years may be closed after email warnings (around 21 and 23 months), then personal details removed about 30 days later unless the client signs in again. Billing records are retained as required by tax and accounting law. Stop, block, report, and enforcement records are retained in order to give effect to those requests and to protect the service. We may retain information where required by law. Where complete deletion is not possible, we will say so.

Your rights

You may decline an invite, leave a book, block, report, or stop reminders. You may request access to, correction of, or deletion of personal information we hold about you. We will verify your identity before acting. You may also lodge a complaint with the National Privacy Commission of the Philippines.

Children

LapseDesk is intended for people who keep businesses and the clients they already serve. It is not directed at children. If we become aware that we hold an account of a child, we will delete it.

Security

We implement measures to protect personal information and to limit access to each book. In the event of a personal-data breach affecting you, we will notify you and the National Privacy Commission as required by law.

Changes

We will update this policy and the date above if we change the personal information we collect or the persons to whom it is disclosed.

Contact

You may leave a book, block, or stop messages in the product. See also the Terms of Service.